Frequently Asked Questions
Find answers to common questions about our tests, appointments, pricing, and more. Can't find what you're looking for? Reach out to our support team.
Appointments
You can book an appointment by clicking the "Book Appointment" button on our website, calling us at +234 816 855 3861, or visiting our facility at Behind Sanrab Filling Station, along Unilorin Road, Ilorin. Walk-ins are also welcome during business hours.
No, you do not need a doctor's referral for most tests. You can walk in directly or book online for any of our diagnostic services. However, some specialized tests may require a physician's recommendation.
We are open Monday through Saturday, from 9:00 AM to 5:00 PM. We are closed on Sundays and public holidays.
Tests & Services
We offer over 200 different tests including X-Ray/Radiology, Ultrasound/Doppler, Blood Tests/Lab, Hormonal/Endocrine, Cardiac/ECG, Obstetrics/Gynecology, and many more. Visit our services page for the complete list.
Yes, we offer comprehensive health screening packages including Routine Medical Check-up, Pre-employment Screening, School/Student Medical Tests, and General Health Screening for cardiac risk, diabetes, thyroid, and cancer markers.
Absolutely. We offer a wide range of ultrasound services including Abdominal, Pelvic, Obstetric, Transvaginal, Breast, Thyroid, Renal, Prostate, and Doppler ultrasound studies.
Results & Reports
Most routine test results are available within 2-4 hours. Specialized tests may take 24-48 hours. You will be notified via SMS or phone call when your results are ready.
Results are available as digital reports that can be accessed online, sent via email, or picked up in person at our facility. We also offer secure WhatsApp delivery upon request.
Yes, absolutely. We follow strict patient confidentiality protocols and comply with data protection regulations. Your results are only shared with you or authorized persons you designate.
Payments & Insurance
We accept cash, bank transfers, credit/debit cards, and all major mobile payment platforms including Paystack, Flutterwave, and USSD transfers.
No, we are hoping soonest, we can start having such facilities.
Yes, we pride ourselves on offering competitive pricing without compromising quality. We believe everyone deserves access to accurate diagnostics at reasonable rates.
Home Collection
Yes, we offer convenient home sample collection services within Ilorin and surrounding areas. Our trained phlebotomists will visit your home to collect samples at a time that suits you.
Simply call us at +234 816 855 3861 or send a message on WhatsApp to schedule a home collection appointment. Our team will confirm the time and send a phlebotomist to your location.
A nominal convenience fee applies for home collection services. The exact amount depends on your location. Please inquire when booking for accurate pricing.




