FAQ

FAQ | Joto Medical Diagnostics
โ“ Got Questions?

Frequently Asked Questions

Everything you need to know about Joto Medical Diagnostics

Find answers to common questions about our tests, appointments, pricing, and more. Can't find what you're looking for? Reach out to our support team.

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Appointments

How do I book an appointment at Joto Diagnostics? โ–ผ

You can book an appointment by clicking the "Book Appointment" button on our website, calling us at +234 816 855 3861, or visiting our facility at Behind Sanrab Filling Station, along Unilorin Road, Ilorin. Walk-ins are also welcome during business hours.

Do I need a doctor's referral to get tested? โ–ผ

No, you do not need a doctor's referral for most tests. You can walk in directly or book online for any of our diagnostic services. However, some specialized tests may require a physician's recommendation.

What are your operating hours? โ–ผ

We are open Monday through Saturday, from 9:00 AM to 5:00 PM. We are closed on Sundays and public holidays.

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Tests & Services

What types of tests do you offer? โ–ผ

We offer over 200 different tests including X-Ray/Radiology, Ultrasound/Doppler, Blood Tests/Lab, Hormonal/Endocrine, Cardiac/ECG, Obstetrics/Gynecology, and many more. Visit our services page for the complete list.

Do you offer health screening packages? โ–ผ

Yes, we offer comprehensive health screening packages including Routine Medical Check-up, Pre-employment Screening, School/Student Medical Tests, and General Health Screening for cardiac risk, diabetes, thyroid, and cancer markers.

Do you perform ultrasound scans? โ–ผ

Absolutely. We offer a wide range of ultrasound services including Abdominal, Pelvic, Obstetric, Transvaginal, Breast, Thyroid, Renal, Prostate, and Doppler ultrasound studies.

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Results & Reports

How long does it take to get test results? โ–ผ

Most routine test results are available within 2-4 hours. Specialized tests may take 24-48 hours. You will be notified via SMS or phone call when your results are ready.

How do I receive my results? โ–ผ

Results are available as digital reports that can be accessed online, sent via email, or picked up in person at our facility. We also offer secure WhatsApp delivery upon request.

Are my test results confidential? โ–ผ

Yes, absolutely. We follow strict patient confidentiality protocols and comply with data protection regulations. Your results are only shared with you or authorized persons you designate.

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Payments & Insurance

What payment methods do you accept? โ–ผ

We accept cash, bank transfers, credit/debit cards, and all major mobile payment platforms including Paystack, Flutterwave, and USSD transfers.

Do you accept health insurance? โ–ผ

No, we are hoping soonest, we can start having such facilities.

Are your tests affordable? โ–ผ

Yes, we pride ourselves on offering competitive pricing without compromising quality. We believe everyone deserves access to accurate diagnostics at reasonable rates.

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Home Collection

Do you offer home sample collection? โ–ผ

Yes, we offer convenient home sample collection services within Ilorin and surrounding areas. Our trained phlebotomists will visit your home to collect samples at a time that suits you.

How do I request home collection? โ–ผ

Simply call us at +234 816 855 3861 or send a message on WhatsApp to schedule a home collection appointment. Our team will confirm the time and send a phlebotomist to your location.

Is there an extra fee for home collection? โ–ผ

A nominal convenience fee applies for home collection services. The exact amount depends on your location. Please inquire when booking for accurate pricing.

๐Ÿ“… Still have questions?
Our friendly team is here to help you with any inquiries.
๐Ÿ“ž Book Appointment โ†’
๐Ÿ“ Behind Sanrab Filling Station, Ilorin ๐Ÿ•’ Mon-Sat: 9am - 5pm โœ‰๏ธ jotomedc@gmail.com
FAQ

You can learn more from our asked questions

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Still have you any problem for solutions?

For any inquiries relating to my Retail and Leadership Programs or Coaching and Mentoring services feel free to speak to me personally by call us during business hours.

Head office address:

3556 Hartford Way Vlg, Mount Pleasant, SC, 29466, Australia.

Call for help:

(734) 697-2907
(843) 971-1906

Mail for information:

noreply@envato.com
noreply@consultio.com

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Melbourne, Australia
(Sat - Thursday)
(10am - 05 pm)
Melbourne, Australia
(Sat - Thursday)
(10am - 05 pm)
Melbourne, Australia
(Sat - Thursday)
(10am - 05 pm)
Melbourne, Australia
(Sat - Thursday)
(10am - 05 pm)
Melbourne, Australia
(Sat - Thursday)
(10am - 05 pm)